FAQs
Qn. What services does Span Medicare offer?
Span Medicare offers a wide range of healthcare services including General Consultations, Specialist Consultations (ENT, Orthopaedics, OB/GYN, Paediatrics, etc.), Antenatal, Maternity & Postnatal Care, Dental Services, Laboratory & Imaging (Ultrasound & X-ray), Minor & Major Surgeries, Routine Immunization, Family Planning, HIV Treatment & Support, Mental Health Counselling, and 24-hour Ambulance Services.
Qn. Do I need to book an appointment before visiting?
We encourage appointments for specialist consultations to reduce waiting time, but we also accept walk-in patients for general consultations and urgent care.
Qn. When is Span Medicare open?
Span Medicare operates 24 hours a day, 7 days a week to ensure you receive the care you need, whenever you need it – Including weekends and public holidays.
Qn. Do you handle emergency cases?
Yes, we have 24-hour ambulance services and are open 24/7 to handle and attend to emergency medical care cases. In case of emergencies, please call our emergency line immediately.
Qn. What health insurance do you accept?
Span Medicare accepts a wide range of recognized health insurance providers. Please check the website, contact our front desk or visit our facility for an up-to-date list of accepted insurance partners.
Qn. Can I access both outpatient and inpatient services?
Yes, Span Medicare provides both outpatient services for day-to-day health needs and inpatient care for conditions that require observation, treatment, or recovery over a longer period.
Qn. Do you offer services for children?
Absolutely. We offer Paediatric care as well as routine immunizations, dental services for children, and specialized consultations to support children’s health from infancy through adolescence.
Qn. How do I access mental health support?
You can book a confidential appointment with our mental health specialists for counselling and therapy services. We handle mental wellness with the same care and professionalism as physical health.
Qn. Are your services affordable?
We strive to offer high-quality healthcare at competitive and pocket-friendly rates. Our team is happy to provide detailed billing information and discuss flexible payment options where possible.
Qn. Do you offer health education or wellness programs?
Yes. Span Medicare regularly offers community health talks, wellness checks, and awareness programs to promote better health for individuals and families.